Delivery costs, payment, returns, warranty and dealer accounts at Siliconblue, the official Brother distributor in Cyprus and Greece.
SiliconBlue Corporation Ltd is the official distributor of Brother in Cyprus since 2003 and in Greece since 2013. We are based in Strovolos, Nicosia, with our own warehouse and service centre on the same site, and we are ISO 9001 certified.
Brother printers, multifunction printers, label printers, ScanNCut cutting machines and sewing machines, together with Brother toner, ink, drums and labels. We also sell monitors, laptops, computer peripherals, shredders, laminators, calculators and POS equipment.
Yes. The toner and ink we sell are genuine manufacturer supplies, held in our own warehouse in Nicosia.
Yes. Retail prices on the website include VAT: 19% in Cyprus and 24% in Greece. Approved dealers see trade prices excluding VAT.
Delivery to your door costs €5 and takes 2–3 working days, and it is free on orders of €50 or more (including VAT). Delivery to your nearest Akis Express or ACS Courier pick-up point is always free and takes 1–2 working days. You can also collect your order free of charge from our store in Strovolos.
Yes. Delivery in Greece costs €10 and is free on orders of €100 or more (including VAT).
By debit or credit card through Stripe’s secure checkout, or by bank transfer. Bank-transfer orders are processed once the payment arrives. Approved dealers can also order on agreed credit terms.
If you are buying as a consumer, you can withdraw from your purchase within 14 days of receiving it, without giving a reason. Products must be unused and complete in their original packaging, and opened ink or toner cannot be returned unless it is faulty. Return shipping is paid by the customer unless the product is faulty, damaged or not what you ordered. Refunds are made within 14 days of us receiving the product.
Products come with the manufacturer’s warranty. Our own technicians in Nicosia handle repairs and after-sales support, and you can open a warranty return (RMA) online from our Support page.
Businesses that resell our products can apply for a dealer account on our Become a Partner page. Approved dealers get trade pricing, stock availability and online ordering.
Drivers, manuals and datasheets for the products we sell are on our Support page.
Monday to Friday, 08:00–13:00 and 14:30–17:30. Call +357 22515050, email info@siliconblue.com.cy, or visit us at Vitona 4, Strovolos 2033, Nicosia.